Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at desireboxin@gmail.com

Q. Where do you ship from?

A. We ship from our manufacturing factory or warehouse located in Gujrat and Maharashtra. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

Q. Is COD (Cash on Delivery) available?

A. Yes

Q. How long will it take for my items to arrive?

A. It will usually take 3-8 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

Q. Is shipping really FREE?

A. Yes, Shipping is FREE all over India.

Q. Do you provide refund or return in case i face any issue with the product?

A. Yes, we have our simple 7 days return and refund policy, Please read that here (place your return & refund policy link here)

Q. How long will it take to receive a tracking number?

A. It will take usually between 1-2 business days.

Q. Where is your company located?

A. Gujrat, India.

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive confirmation after placing their orders (NOTE: Please contact us if you don't receive one within 12 hours) 

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to desireboxin@gmail.com or you can directly whatsapp us or call us at +91 976 811 4513.

Q. How can I pay?

A. We accept all Major Credit Cards, Debit Cards, UPI, Net Banking, etc. We also do cash on delivery for maximum locations.

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure. 

Q. How to cancel my order?

A. In the event you wish to cancel your order, please contact us at +91 976 811 4513 or email us your order number at desireboxin@gmail.com (NOTE:  Contact us within 12 hours if you wish to cancel your order)

Desired Box an Indian company shipping to all over India committed to delivering Innovation and Convenience to its customers.

We're always on the lookout for cool and trending products that make your life better.

Driven by our passion for customer happiness, we have a Happiness Equation that's drilled into our very core. What does this mean for you? Well, we'll look after you and go to extreme lengths to make sure you're satisfied.

We started in 2015 and it is our mission to only list the best and most affordable items on this website.

WHERE ARE WE LOCATED?

MANUFACTURING: Mahape MIDC, Navi Mumbai, 400701, Maharastra

A GUARANTEE

We're so confident you'll love our products - we offer 100% FREE SHIPPING; and a 100% satisfaction guarantee. 
Don't like something you bought? Tell us, and we'll be happy to solve your issue.

HAVE ANY QUESTIONS?

Contact us now using our contact page or email us at desireboxin@gmail.com or directly call us at +91 976 811 4513.

Happy shopping!

Feel free to fill out the form below to get in touch with us OR email us directly at: desireboxin@gmail.com (NOTE: Please include your order number in message) OR call us directly at +91 976 811 4513.